Support

Get in Touch

Email Supportsupport@mandosapp.comWe typically respond within 24–48 hours.
Phone Support+852 4620 0160Available Monday to Friday, 9 AM – 6 PM HKT
LocationHong Kong

Quick Help

📱 App Issues

Having trouble with the app? Try updating to the latest version or restarting your device. For persistent issues, contact our support team.

🎫 Bookings & Tickets

Questions about bookings or tickets? Check our FAQ below or contact the venue directly using the information in your booking confirmation.

👤 Account & Profile

Manage your account settings, update your profile, or request account deletion through the app or by contacting support.

💳 Payments & Refunds

All bookings are final and non-refundable. For payment issues or questions about charges, please contact our support team.

Frequently asked questions

Additional Resources

For Venues & Partners

Interested in partnering with Mandos? Learn more about our partnership opportunities.

Partner with Us →